LLR PM Academy
Learning and Development for New and Aspiring GP Surgery Practice Managers
Competency Framework
This tool is helpful in the recruitment of a new Practice Manager, assessing the skill set of a current Practice Manager and a way to identify any missing areas across the practice team.
Induction Course
The Practice Manager Academy Induction course is an interactive course which has been written for new and/or aspiring Practice Managers of the future.
Mentoring
The purpose of mentoring is to tap into the existing knowledge, skills, and experience of another Practice Manager and transfer these skills to newer or potentially less experienced manager in order to advance their careers.
Coaching
Learning how to incorporate coaching into your everyday management role can help to:
- Improve staff performance
- Encourage staff ownership and responsibility
- Transform your role from a “fixer” to an “enabler”
Peer Appraisal
Separate to your in-house practice appraisal, having a Peer Appraisal with an experienced and specially trained Practice Manager Peer Appraiser can bring an external and objective aspect to your ongoing development.
Survey
Access to a survey link for all Practice Managers and a summary of the results that will enable useful discussion about who your managers are (age, experience), what their challenges are and what support would be helpful.
DISC Workshop
Understanding our own personality style and preferences and those of our colleagues helps us to increase respect and tolerance of each other's differences and highlights how we need to adjust our style to meet the needs of our team members.
Recruitment, Induction, Mentoring & Review
A package of support for practices recruiting a new Practice Manager through four stages of recruiting, appointing, inducting and supporting a new Practice Manager.
“Indispensable, highly recommended”
“Very informative and excellent reference manual”
“Excellent material & delivery’”
“Very insightful and empowering”
Some reviews of our PM Induction Course
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